Troubleshooting Twitter: how to find answers to common questions

Screenshot 2018-06-28 00.18.42

I see a lot of the same queries about Twitter crop up frequently on the #TwitterHelp hashtag, most of which have already been answered on Twitter’s own help site.

For example how to change your city for Twitter trends | uploading a video | finding out why your tweets are missing, or aren’t showing in search | how to unlock or recover a suspended account (where this is possible) … and so on

If you’re looking for an answer to a particular Twitter-related query or are trying to troubleshoot something then this post should point you in some helpful directions.

1. Searching on Google and other search engines
If I know a solution or have some suggestions I’ll try and answer. If I need to check something first I usually type in some relevant search terms, the word Twitter and occasionally site:help.twitter.com into my preferred search engine (it’s Google). That last one searches for mentions of whatever I’m trying to find in Twitter’s help files. If I omit that then the search will cover any website (including this one) as lots of people write ‘how to’ blog posts about Twitter.

2. Searching on Twitter itself
There’s a high chance that someone else will have asked / answered your query. If you can’t log in for any reason you can still search at https://twitter.com/search-home or https://twitter.com/search-advanced. The #TwitterHelp hashtag might help too.

3. Searching Quora
You can visit Quora itself and search there or just add Quora to search engine searches, for example https://www.google.co.uk/search?q=site:quora.com+twitter+video

4. For more technical stuff look at Twitter developers’ forums
https://developer.twitter.com/, https://developer.twitter.com/en/community and https://twittercommunity.com/

5. All the other pages you can play with on Twitter

Found by searching for site:*.twitter.com on Google

 

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